How do you turn the supervisors you have into the leaders you need?
Most supervisors are promoted because they are technically capable. Then they are expected to work out the leadership part as they go.
The Ops Manager was developed to make the move from doer to leader faster and more effective.
Stop using the “They’ll Figure It Out” approach.
Too many technically capable people are promoted into leadership and expected to learn through trial and error.
And eventually, many of them do figure it out.
The problem is that it can take years.
Experience will always be an important part of becoming a capable leader. The Ops Manager doesn’t try to replace that experience. But deliberate leadership development can dramatically reduce the learning curve, giving supervisors practical leadership skills earlier in their leadership journey.
You can take years off the learning curve by developing practical leadership skills early.
How much are poorly trained or unskilled supervisors costing your organisation?
The Ops Manager teaches supervisors how to lead.
The Ops Manager teaches supervisors the practical skills to help them become more capable and effective sooner.
Participants work through real case studies and examples, and learn tips and techniques built around the situations they deal with every day.
The program develops four capability areas.
MANAGE YOURSELF
The most important part of learning to lead is understanding yourself better. Your strengths, your weaknesses and where you need to improve.
- Transition from doer to leader
- Self-awareness
- Emotional intelligence
- Time management
- Critical thinking
- Problem solving
MANAGE PEOPLE
Communicate clearly, build trust, set expectations and lead people effectively.
- Communication
- Conscious conversations
- Listening
- Delegation & accountability
- Motivating your team
- Perception vs perspective
MANAGE OPERATIONS
Plan, prioritise and deliver safe, productive and quality operations.
- Planning & scheduling
- Productivity
- Quality
- Resource management
- Risk management
- Operational decision making
MANAGE BUSINESS
Understand the business behind the work and your responsibilities as a frontline leader.
- Hiring the right people
- Finance & budgets
- WHS responsibilities
- Effective meetings
- Pre-starts
- Participant presentations
Leadership isn’t developed in a classroom alone.
The Ops Manager combines face-to-face workshops with focused workplace leadership development.
Manage Yourself + Manage People
Participants learn the foundations, tools and practical skills, then take them back to work and put them into practice.
Focused workplace leadership development
Participants apply what they have learned in their own workplace, building experience and developing their skills in real situations.
Manage Operations + Manage Business
Participants return to build on what they have learned and applied, extending their skills into managing operations and understanding the wider responsibilities of frontline leadership.
Choose the program that fits your organisation.
INDUSTRY PROGRAM
For individuals and organisations placing supervisors into a regional mixed-industry cohort.
- 2 face-to-face workshop days
- 4 practical leadership sessions
- Approximately 6 weeks apart
- Focused workplace leadership development between workshops
- Maximum 10 participants per cohort
ENTERPRISE PROGRAM
For organisations wanting The Ops Manager delivered specifically for their supervisors and emerging leaders.
- Up to 10–12 participants
- Discovery and program preparation
- Organisational health check
- Before and after program metrics
- Training aligned to your organisation’s systems, processes and expectations
- 4 practical leadership workshops
- Workplace application between sessions
- Review and follow-up